Professional Services

Clustering Start-Up

Providing continuous access and competitive advantages

If you are new to clustering, getting your new system up and running can be a challenge, unless you enlist an experienced team from Professional Services to help you every step of the way.

Highly respected in the UNIX System industry for our professionalism, problem-solving skills, innovative solutions, and attention to detail, we continuously work with enterprise users to assist them in thoroughly examining their systems and solving problems that may arise.

As the world’s leading provider of UNIX server operating systems, Xinuos Professional Services Consultants can help you take full advantage of your new clustering system.


  • Three-phase consulting approach — before, during and after installation
  • A full-range of start-up services for a new cluster
  • Backed by Xinuos's global engineering and support infrastructure
  • Three levels available for enterprises of all sizes:
    • Clustering QuickStart
    • Clustering SiteStart
    • Clustering CustomStart


  • Everything you’ll need to get your new cluster up and running
  • Direct access to Xinuos clustering experts
  • Speedy project completion
  • Cost-effective reduction of risk
  • Xinuos Consultant joins your team
  • The confidence that comes from leveraging Xinuos's expert knowledge and resources, based on 20 years of experience with UNIX Systems.


Phase I. Pre-installation consulting (telephone-based)

  • 4 sessions of 2 hours each to be scheduled by mutual agreement between the consultant and the customer. (All sessions should be within the same 30 day period.)
  • Interview the customer concerning cluster use.
  • Determine the best cluster configuration.
  • Review the required hardware and software checklist.
  • Plan the packaging and configuration required for customer-specific requirements.
  • Review the initial steps for the installation.

Phase II. Consulting during installation

  • Up to 8 hours of consulting in one calendar day or two 4 hour sessions across 2 consecutive calendar days, either on-site (Clustering SiteStart and Clustering CustomStart) or via phone and dial-in service (Clustering QuickStart).
  • Consultant "on-call" during the actual install time to answer questions on software and hardware issues.
  • Assistance with post-installation tuning.

Phase III. Consulting for 30 days after installation (telephone-based)

  • Up to 12 hours of telephone consulting over the 30 days after installation.
  • On-phone troubleshooting and diagnosis
  • Assistance with system adminstration of the cluster.

Three choices for enterprises of every size





Number of servers applications to be cluster-enabled



more than 1

Number of clustering nodes



more than 2

Sites visited by a Xinuos consultant

phone and remote dial-in**


more than 1

**Requires through-firewall access or a supplied duplicate system

Xinuos Expertise

Xinuos is a global leader in business system software for network computing. Xinuos Professional Services provide unsurpassed technical expertise ensuring that you always get the right answers to your questions and the right solutions for your needs.

Open Systems Philosophy

Xinuos is dedicated to open systems. We strongly recommend solutions that permit future growth, technical innovation, and compatibility with systems from multiple vendors. We do not sell proprietary systems or any hardware. Our only interest is in providing you with the most cost-effective solution possible.