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Licensing Troubleshooting Tips
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What to check if your license doesn't appear to
work:
- Verify that the license you are using matches
the product that you are trying to install. If
it does not match, please contact your product
supplier to obtain the correct license.
- Make sure that you are entering your license
information correctly. Sometimes it can be difficult
to read the license information. Be especially
careful of the following:
- 1 (one) versus l (L)
- : (colon) versus ; (semicolon)
- g (G) versus q (Q)
- q (Q) versus a (A)
- 0 (zero) versus O (letter)
- If you are attempting to add an additional user
license to your system, make sure that you have
installed the base license first. Once you have
done that, then go to the License Manager to add
the additional user.
- If you are still experiencing difficulties with
your product license, please contact your product
supplier for assistance.
Click
here to find a SCO Authorized Reseller
in your area.
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