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Q. I just purchased OpenServer 5,
UnixWare 7, or Open UNIX 8 media; where do I find my license?
A. OpenServer 5, UnixWare 7, and Open UNIX 8 product
licenses are purchased separately from the software media package.
When you purchased the software, you should have also purchased
the necessary product licenses.
If you need to purchase SCO commerical licenses for your
UNIX system, you will need to contact a SCO
Authorized Reseller. If there is no SCO Reseller located
in your geographic area, please call 1-800-726-8649 or, for
international callers, 1-801-765-4999 to be referred to the
closest SCO Reseller in your area. Or contact your local
SCO sales office.
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Q. How do I find my license number?
A. Your license number is located in the License Manager
on your system.
For OpenServer 5.x systems, please see Incident#010625-0011
for further details on how to access this information.
For UnixWare 7.x and Open UNIX 8 systems, please
see Incident#010625-0014
for further details on how to access this information.
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Q. What constitutes valid proof of purchase?
A. Either the Sales Invoice that you received
when you purchased your product or your Registration Confirmation
constitute valid proof of purchase. These documents include
the name of the product(s) in question and the company name
to which the product was sold/registered. It is important to
retain a copy of these documents for your records. If, at some
point, you need to replace a lost license, you will be required
to provide one of these documents as proof of purchase.
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Q. Where do I go to register my
product?
A. For UNIX registration, please
click here
For Linux registration, please
click here
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Q. What do I do if I have lost my
Product Registration Confirmation?
A. You will need to re-register your product. While
re-registering, the system will let you know that you have previously
registered via a Duplicate License Notice page. At this point,
please highlight the "Problem During Registration Process"
option and hit the "Continue" button. The system will
then display your registration key. Please print this page and
retain for future reference.
For UNIX products click
here
For Linux prodcucts click
here
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Q. Why won't the License Manager accept my license information?
A. Make sure that you read the license correctly. Occasionally,
characters on the license are difficult to read. In particular,
be especially careful of the number 1 (one) as opposed to the
letter l (L), q (Q) as opposed to g (G), and 0 (zero) as opposed to O (letter).
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Q. Why won't the License Manager accept my registration
key?
A. If the Registration Key is invalid or was entered
incorrectly, an error message appears. Verify that you entered
the Registration Key correctly and that you did not type the
System ID by mistake. If you continue to experience difficulties, submit your information using the Contact SCO link HERE or at the bottom of the page. Then, make sure to select "Lost/Replacement Licenses " under "Choose Category".
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Q. I have reinstalled my system. Why won't my registration
key work?
A. If you are installing a SCO UNIX product, your
System ID# will have changed. Please re-register your product
using the new SCO System ID# and the system will regenerate
a new registration key for you. The System ID# and the product
license are used together to create a unique registration key.
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Q. I am trying to register my Evaluation License for UnixWare
7.x. Why am I getting an "Invalid License Number"
error message?
A. You are trying to register a license beginning with
"EVAL" or "DEMO". It does not require registration
and no further action is required.
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Q. Why is my system indicating that
my license is expired?
A. It is likely that your CMOS and system clocks are
not synchronized.
For OpenServer 5.x, please review Incident#
104759 for further details.
For UnixWare 7.x and Open UNIX 8, please review Incident#
010628-0022 for further details.
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Q. How can I find my UNIX product
license expiration date?
A. For OpenServer 5.x, you can use either the
brand -L or fmtclock command to view your license expiry information.
Please see Incident#104954
for further details.
For UnixWare 7.x, your license expiration information
is shown in the main display for the License Manager under "status."
If you have an expiring license, the display will read, "Valid
Until <date>."
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Q. Why am I getting an error message
indicating that there are no user licenses found on my machine?
A. The error message is usually caused by a system clock
that is grossly out of date. It may also result from a lack
of user licenses or a corrupted policy manager daemon. Please
see Incident#104830
for further details.
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Q. Why has my License Policy Manager Terminated?
A. Most likely, you are using an Evaluation License
on your system that has expired. Please see Incident#104744
for further details.
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Q. How do I remove product licenses on my system?
A. To make a license available on another system, or
if you need to remove a license for any reason, please take
the following steps:
1. Select the licensed product from the License Manager list
2. Select Remove License for the License menu.
*Please note that if you remove a product license, that functionality
will no longer work on that system.
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