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110210 06/14/1999 01:28 PM 09/30/2009 05:06 AM
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How can I obtain the most recent HP (Compaq) Extended Feature Supplement (EFS) or Platform Support Pack (PSP) for my SCO operating system?
Keywords
compaq extended feature supplement efs EFS current driver btld sco SCO operating system unixware openserver open server ose unixware7 unixware ou ou8 openunix openunix8 uw7 uw uw2 unixware2 21 2.1.2 2.1.3 212 213 install latest drivers release apic memory mapping table hp 714 7.1.4 uw uware uw7 uware7 7.1.3 713 7.1.2 712 7.1.1 711 ou ou8 openunix openunix8 800 8.0.0 507 5.0.7 5.0.6 506 osr osr6 openserver openserver5 openserver6 osr5 6.0.0 600 cmaiqm legacy old diags cpqmon u386mon top nic nics network drivers cpqefs intel bcme bnx2 bnxii psp 7.770a 7.790a 7.810a 7.770 7.790 7.810 7.811 download troubleshooting
Release
          Not specific to any SCO release 
Problem
          Where can I find the most recent HP (Compaq) Extended Feature
          Supplement (EFS) for my SCO operating system to run on my HP
          (Compaq) Proliant system?


Solution
          HP's web site has the current version of HP EFSs for various
          SCO operating systems, as well as the version previous to it.

          The URL for version v7.811a for SCO UnixWare7 and OpenServer6 is:

          http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121474&prodNameId=3279719&swEnvOID=2010&swLang=8&mode=2&taskId=135&swItem=MTX-0fa3805e9ad44b02b34bb0e818

          The URL for version v5.790a for SCO OpenServer5 is:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=u
s&prodTypeId=0&prodSeriesId=1121516&prodNameId=1157693&swEnvOID=1068&swLang=8&mode=2&
taskId=135&swItem=MTX-8a01f00748d5406cb5f41e9298

          or visit:

          http://www.hp.com/support

          or visit:

          http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp

          Installation
          ------------         
          When installing SCO products on the HP platform always visit the
          above as it will contain all the latest updates for your platform
          and note the following:

          1.  Pre-Ordering

          Please check:

          SCO:

           http://www.sco.com/chwp 
 
          HP:

           http://h10018.www1.hp.com/wwsolutions/sco/index-all.html

           http://h10018.www1.hp.com/wwsolutions/sco/options-matrix-all.html

          to determine how the certification was made and check out the SCO
          Knowledge Centre at:

          http://wdb1.sco.com/kb/search/

          to check for any particular solutions encountered with your hardware
          platform.


          2.  Pre-Installation

          2a. Get the latest Firmware CD which HP provide to upgrade your
              firmware before installation starts to ensure all your devices
              are at the latest level.

          2b. Get any later firmware updates available than the ones on the CD

          2c. Boot the server into the BIOS and disable any unnecessary 
              options to free up as many IRQ's as possible and put as many 
              devices as possible onto separate IRQ's to reduce any possible
              hardware contention.

          2d. When configuring the logical volumes, please aim to use,
              at least, a RAID1 mirror set for the root/application and 
              additional RAID 0+1 mirrors for the data volume(s) to maximise 
              performance and reliability.
         

          3.  Installation

          3a. Download the latest Extended Feature Supplement (EFS) set for 
              your model.

              This is the new "HP ProLiant Support Pack for SCO ... "

              and this contains both the EFS and the Insight Management Agents
              in one package.

              Check the EFS version and Insight Management Agent version to 
              see if there is a later revision to the Proliant Support Pack
              (PSP) and unpack using the instructions provided.
  
          3b. Use the latest Extended Feature Supplement HBA (Host Bus Adaptor)
              Disk for UnixWare7/OpenServer6 and BTLD (Boot Time Loadable
              Drivers) for OpenServer5 to install the server onto the root disk
              from the CD.
          

          4.  Post-Installation

          4a. Load the latest Maintenance Patch, any additional Maintenance
              Patch Supplements and Network Drivers (ND) package from:

              http://www.sco.com/support

          4b. Load the latest PSP version or EFS package onto your server and
              unpack using the instructions provided.

          4c. When installing the EFS Package (cpqefs.pkg for UW7/OSR6) take
              care not to pick every package available.

              Only install the relevent drivers and packages required.

              Disk Monitors:

              Only install the appropriate IDA, CISS or HPSAS monitoring tool
              appropriate to the disk controller you have.  

              This installs /usr/bin/compaq/diags/[driver] and there is a text
              based tool for monitoring the state of the logical volumes on the
              controllers you have.

              eg., /usr/bin/compaq/diags/ciss and /usr/bin/compaq/diags/sas

              You can also run:

              # scoadmin HP Proliant CISS

              or
   
              # scoadmin HP Proliant SAS

              The 'ida' diagnostic has been removed from the Platform Support
              Packs (PSP) but is still available from earlier EFS releases.


              NIC Drivers:

              There are four choices for network drivers:

              1)  The operating system itself detects the NiC you are have
                  automatically, either at install time or post-installation
                  when you run "netconfig" or "netcfg".   

                  This driver may work fine but is not likely to be the very 
                  latest driver available for your NiC.

              2)  Therefore it is recommended to install the latest 'nd' 
                  package available from SCO from:

                  http://www.sco.com/support/download.html

                  Bear in mind that this will use the latest NiC driver which 
                  is supported by SCO and the OEM Manufacturer of the NiC and 
                  may also include additional fixes provided by SCO for this 
                  particular NiC.

                  Alternatively, if your network card (NIC) is not detected by 
                  the Network Configuration Manager then you may wish to use a 
                  different or later driver from:

              3)  The 'cpqefs' package will contain the latest NiC provided
                  by HP for this particular NiC.  Bear in mind, that whilst 
                  SCO may provide a later version, it is likely that this 
                  driver is tailored for this particular HP re-badged NiC and
                  may include particular fixes and functionality provided by 
                  HP and will be supported by HP.

              4)  Finally, check the OEM's download web site for the very 
                  latest drivers:

                  For example, Broadcom's:

              http://www.broadcom.com/support/ethernet_nic/downloaddrivers.php

                  Bear in mind that this will be the very latest driver from
                  the OEM and may not be supported by SCO or HP.

              Please note that this and the latest Platform Support Packs (PSP)
              from HP contain drivers for the NetXtreme II (bnx2).  

              If the server has Dual NiC's then it is recommended to ensure 
              that both NiC's share the same IRQ in the server's BIOS.
              
              It is recommended to use the non I-SCSI version of the driver. 
              

              Health Drivers:
 
              If you are planning to use the HP Insight Management Agent
              tools then it is recommended to install the Server Monitoring
              Daemons (ASM), etc.  Note: the ASM XL is for the G5 model and
              above.

              If you do not wish to use the HP Insight Management Agent tools
              then you can still 'look' at hardware related issues on the 
              server with:

              # /usr/bin/compaq/diags/imp/hplog -v

              # scoadmin HP Proliant IML


              UID:

              Control the HP UID light with:

              /usr/bin/compaq/diags/hpuid


              Too many daemons running?:

              Disable what you don't need to save on resource in the process
              queue.  

              For UnixWare7/OpenServer6 use 'pkgrm' to remove any
              unneccessary packages.  See the packages in /var/sadm/pkg.

              For OpenServer5, go into /etc/conf/sdevice.d and disable the 
              driver you don't need.  A very common one is 'cled' for the 
              Compaq Storage System, ie. JBOD SCSI external cabinets.  
              Simply change the Y to N in the file /etc/conf/sdevice.d/cled and
              rebuild the kernel with /etc/conf/cf.d/link_unix -y then reboot.

              If you are not sure what to disable then feel free to contact 
              SCO Support.

              Additionally, for OpenServer5, the "cpqmon" binary is installed
              which is a monitor, similar to 'top' and 'u386mon'.  The same
              binary can also be moved and ran and non-HP servers.


         4d.  Insight Management Agents

              Please note that these are no longer available for OpenServer5,
              as from version 5.770a.

              These agents will be included now in the psp package or are
              available as a download from the above.  Load and install these
              packages using the instructions provided and the Agents will be
              to provide information on the state of your HP hardware by 
              accessing the Health Drivers loaded as part of the EFS package.

               During the load it is recommended to enter a Contact Name and
               Location of the server.  Failure to do this may result in the
               Storage and NIC Agents not installing and hanging at the blue
               screen with an invalid keystroke.  This can be worked around by
               entering the appropriate entries in CIM_AGENTS_CONTACT and
               CIM_AGENTS_LOCATION of /usr/spool/compaq/cmaiqm and reinstalling
               either all or the individual failed components.

              Without the Agents, then the only hardware messages that will be
              displayed would be to console so it is recommended to install 
              these packages if possible.

              Once installed, you should be able to access your server from a
              browser on a PC to:

               http://<my server>:2301

              to check on the hardware status of your server remotely.

              The default login is "administrator" and the password is also
              "administrator".

              If you can't login then check the server's entry in /etc/hosts is
              correct or try "telnet <my server> 2301", to prove the port's 
              open:

               Connected to <my server>
               Escape character is '^]'.
               Connection closed by foreign host.

              There is also, provided with your server, the latest PC version
              software necessary to provide an SNMP Monitoring station to
              monitor and report automatically on all your HP hardware.

              The last 32 bit version of this software, v5.50, will also work
              on the latest HP hardware and also report on HPSAS drives
              as well, previously available from:
              
          http://h18023.www1.hp.com/support/files/server/us/download/14657.html

          ftp://ftp.compaq.com/pub/softpaq/SP19501-20000/SP19778.exe

               This software is also available from SCO Support from:

               ftp://ftpput.sco.com/tmp/support/InsightMgr

               Due to security restrictions, it is recommended to use DOS 'ftp'

               Log in as an 'anonymous' user and change directory 
               to 'tmp/support/InsightMgr'.

               It is then recommended to run:

               ftp> bin
               ftp> hash
               ftp> get SP19778.TXT
               ftp> get SP19778.exe

               You will not be able to see the files with a "dir" but the 
               download will work.

               For example:

               ftp> get SP19778.TXT
               200 PORT command successful.
               150 Opening BINARY mode data connection for SP19778.TXT...

               226 Transfer complete.
               ftp: 1674 bytes received in 0.34Seconds 4.87Kbytes/sec.
               ftp> bye
               221 Goodbye.

               or:

               ftp://ftpput.sco.com/tmp/support/InsightMgr/SP19778.exe

               ftp://ftpput.sco.com/tmp/support/InsightMgr/SP19778.TXT


               Once downloaded:

               F:\tmp\InsightMgr>dir
               Volume in drive F is USB-1
               Volume Serial Number is 20F1-7BDC

                Directory of F:\tmp\InsightMgr

               20/02/2008  11:17    <DIR>          .
               20/02/2008  11:17    <DIR>          ..
               20/02/2008  11:14        12,910,348 SP19778.exe
               20/02/2008  11:17             1,674 SP19778.txt
                          2 File(s)     12,912,022 bytes
                          2 Dir(s)  31,537,324,032 bytes free

               ** Also, you can associate your HP devices with an email address
               within this software as a Task to notify you should they 
               degrade **

               Make sure that the SNMP service is available from on your 
               Windows PC with Start -> Control Panel -> Add/Remove Programs
               -> Windows Components -> Management and Monitoring Tools ->
               SNMP/WMI then reboot once installed.

          You will not be able to detect or see any externally attached logical
          volumes in the above software or Web Management Agent if they are
          attached to an MSA500 or MSA1000.

NOTE:
          TroubleShooting:

          Messages from the bcme version, supplied with psp-7.770a:

          (Taken with a "strings psp-7.770a.tar)

          Invalid .. parameter.  Using default value of ..
          Invalid .. parameter.  Capping value at ..
          bcme_max_txbuf_per_msg too high. Using default value of .. _load
          bcme_max_txbuf_per_msg too low. Setting to .. instead.
          physreq_prep - .. failed
          chip=.. mem=.. addr=..
          Firmware version ..
          cm_getval(..) failed at key .., error=..
          bcmeverify_brdid
          does not verify, brdid = ..
          cm_read_devconfig failed at key .., error=..
          PCI memory access not enabled at key ..
          cm_addval for MEMADDR at key .. failed
          bcmecm_params
          no memory for bcmedev_t
          Failed to allocate .. lock variable.
          SLEEP_ALLOC fail
          SV_ALLOC fail
          bcmecm_params failed
          Memory Map failed
          GetAdapterInfo() failed.
          Driver cannot function in this PCIX slot
          Device is configured for Hardware Based Teaming which is not 
          supported with this operating system. Please consult the user 
          diagnostic guide to disable Turb Teaming.
          LM_Device_AcquireMemory FAILED
          LM_InitializeAdapter FAILED
          idata NULL
          mdi_hw_suspended() failed with errorcode ..
          not SUSPENDED
          Device is in Turbo Teaming Mode
          bcmeopen: Failed to (re)initialize the adapter.
          bcmedata: putq() failed!
          bcme_txqed: getq() returned NULL!
          FAILED TO GET WIRESPEED PARAMETER.
          Failed to schedule link event timeout!
          Out of STREAMs.
          cm_intr_attach failed at key ..
          Failed to schedule bcme_timer!
          bcme : Unknown NVRAM type.
          bcme : Flash type unsupported!!!
          Cannot get access to nvram interface.
          NVRAM does not contain a valid firmware signature.
          Selfboot F
          Phy reset failed
          Unknown ASIC REV 0x5 chip detected.
          bcme: Cannot get MAC addr from hardware.
          All methods to obtain the Phy ID have failed.
          bcme : Unknown phy ID (0x%x) for 5714 chip

NOTE:
          "NVRAM does not contain a valid magic signature"
            
          The bcme driver is reporting this due a possible missing NIC lead.

NOTE:
          SmartStart no longer lists SCO products to prevent ALL the EFS 
          packages being installed.  

          However, when using older versions of the SmartStart CD, when 
          installing always pick the appropriate operating system so that the 
          correct APIC memory table settings in the server BIOS, then select 
          MANUAL install.

NOTE:
          Looking for Legacy HP/Compaq files?

          ftp://ftp.compaq.com/pub/softpaq/allfiles.txt

          at:

          ftp://ftp.compaq.com/pub/softpaq/

NOTE:
          To upgrade from one version to another, for example from v7.90a to
          v8.10a then:

          a) You will need to upgrade the HBA drivers provided in the EFS
             folder, following the instructions provided to install from the
             'hba' floppy image.

          b) In order to upgrade the 'cpqefs' package you must first remove the
             existing one with:

             # pkgrm cpqefs

             Then add the new one with:

             # pkgadd -d `pwd`/cpqefs.pkg

             and follow the prompts to only install the software required.

          c) In order to upgrade the Management Agents,

             # cd MgmtAgents

             # ./install.sh

             The server will inform you that you will need to remove the 
             existing package and will do this for you before installing the
             new package.

          d) Once installed, run "/etc/conf/bin/idbuild -B" and reboot your
             server.

          You should now be running with the latest PSP Software from HP.

SEE ALSO:
          Technical Article 119088 - How do I install OpenServer on an HP/Compaq server? 

          Technical Article 116163 - How do I install UnixWare7/OpenServer6 on an HP/Compaq server? 

          Legacy Versions:

          The URL for version v7.810a for SCO UnixWare7 and OpenServer6 is:

         http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=MTX-ee5ea3bab4174c8691b140be16

          The URL for version v5.770a for SCO OpenServer5 is:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=u
s&prodTypeId=0&prodSeriesId=1121586&prodNameId=3279711&swEnvOID=1068&swLang=8&mode=2&
taskId=135&swItem=MTX-6363cff90dcc4ebb918f9541f4
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